Privacy Policy

Houston Electric Experts uses your personal information to:

• Provide electrical services and respond to service requests
• Schedule appointments and communicate about electrical work
• Process payments for completed electrical services
• Send service reminders and follow-up communications
• Improve our electrical services and customer experience
• Comply with legal and regulatory requirements
• Send promotional information about electrical services (with your consent)
• Maintain records for warranty and service history purposes

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted contractors or suppliers who assist in providing electrical services
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our customers
• Emergency Situations: To prevent harm or protect public safety in emergency electrical situations
• Business Transfers: In connection with a merger, acquisition, or sale of business assets

Houston Electric Experts implements appropriate security measures to protect your personal information:

• Secure data transmission using SSL encryption technology
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates to our systems
• Secure storage of physical and electronic records
• Employee training on privacy and data protection practices

Our website uses cookies and similar technologies to:

• Remember your preferences and improve website functionality
• Analyze website traffic and user behavior
• Provide personalized content and electrical service recommendations
• Enable social media features and third-party integrations

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we maintain
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your personal information in a portable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

Houston Electric Experts does not knowingly collect personal information from children under 13 years of age. Our electrical services are intended for adults and property owners. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.